Lionsol Infoway PVT LTD

FAQ
Lionsol Infoway PVT LTD

FAQ

How to create Business Settings?

  • Click on Settings ➜ business Setting
  • Input Company name ,Address,Pan Number,GST Number

business-setting

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  • Click On Save

business-setting

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Invoice Template PDF

  • Click on Setting ➜ Invoice Templates
  • Click On Activate to Set Invoice PDF Format.

invoice-template

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How to Create Service Template ?

  • Click on Setting ➜ Service Template

service-template

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  • Click On Create Service Template

Create-service-template

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How to Create Ticket Solution Template?

  • Click on Setting ➜ Ticket Solution Template

Create Quotation

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  • Click On Create Ticket Solution Template

Create-c-solution-template

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  • Edit Ticket Solution Template

edit-c-solution-template.png

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How to Create Ticket Template?

  • Click on Setting ➜ Ticket Template

complaint-template

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  • Click On Create Ticket Template

create-complaint-template

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How to Create Ticket Settings?

  • Click on Setting ➜ Ticket
  • Enabal / Disabal the fields you do not required in Ticket.

Com-settings

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type-Ticket

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Click on add Ticket type

add-type-Ticket

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status-Ticket

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Click on add status

add-status-Ticket

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all-priority-Ticket

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Click on Create Priority

create priority Ticket

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How to Create Designation?

  • Click on Setting ➜ Designation

Designation

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  • Click On Create Designation

Create designation

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How to Create Cutomer Signature Designation

  • Click on Setting ➜ Cutomer Signature Designation

Customer sign desiganation

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  • Click On Add signature Designation

Add signature designation

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AMC Service Setting

  • Click on Setting ➜ contracts Service Settings

amc Service

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contracts Contract Terms & condition

  • Default Terms, AMC Contract Content, AMC contract Header, AMC Contract Footer.

amc amc

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Header AMC contract

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Footer amc contract

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amc Status

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  • Click On Add Status

Add Status

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Quatation Settings

  • Click on Setting ➜ Quatation Settings

Quatation settings

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Create Site Management

  • Click on Setting ➜ Site Management

Site Management

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Create Transporter

  • Click on Setting ➜ Transporter

Transporter

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  • Click On Add Transporter

Add Transporter

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SMS Notification

  • Click on Setting ➜ SMS Notification
  • Enabal / Disabal the fields you do not required in SMS Notification.

SMS Notification

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SMS Purchase

  • Click on Setting ➜ SMS Purchase
  • SMS Purchase , SMS Purchase History.

SMS Purchase

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  • Click On BUY NOW

BUY NOW

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History SMS Purchase

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